Your first consultation

What to expect from a psychiatric consultation

A first consultation is a conversation about what has been happening and what help you want. You do not need the right words or a diagnosis to start. You can ask questions, bring records and say what worries you.

In short

  • Bring the two or three things you most want understood.
  • You can ask what is being assessed, and why.
  • Before you leave, you should know the next step and the reason for it.

Need help now?

A routine appointment is not an emergency service. Get urgent help now for:

  • thoughts of suicide, or of harming yourself
  • an overdose, or a risk of harm to someone else
  • sudden confusion, or a serious change in the body

Call 112 or go to the nearest emergency department. See crisis lines.

What can I prepare?

Write down the two or three things you most want understood. Note changes in sleep, mood, thinking or daily life. Note what you have already tried. A few lines are enough.

A person considering their plans at a desk.
Care can make room for everyday goals. Decide what you want help to change.

Bring a list of the medicines you take now, and past prescriptions or reports if you have them. For a video call, find a private place with a steady connection.

Do I need a diagnosis or a referral first?

You do not need a diagnosis to start. You can come with no diagnosis, or with one you are not sure about. Ask whether you need a referral or any records before the appointment.

What happens in the first consultation?

You describe what has been happening, in your own words. The doctor asks questions about your concern and how it changed. They may ask about sleep, appetite, energy, mood, attention, worry, alcohol or drug use, health, past care, safety, family, work and study.

You can ask what the doctor is noticing and what they are thinking. You can ask them to explain their reasons.

Can I say that earlier care felt hard?

Yes. It helps to say what felt dismissive, frightening, confusing or useful before. Say if you have worries about medicines, labels, privacy or family.

You can also ask for a question to be put another way, for a pause, or for something to be written down.

A person asking for a pause during a conversation.
You can ask for a pause or another explanation. Say what helps you take part.

Can someone join me?

Yes, if you want them to. A family member or friend can help you remember, or describe changes they have seen. Decide together whether they join for all of it or part of it, and what can be shared.

The person seeking care still needs room to speak. For children, a parent or guardian is part of care.

An adult talking with family members who are listening.
Agree who joins and what is shared. Family support and the person's own choice both matter.

Will I get a clear answer straight away?

Sometimes, but not always. The doctor may need more information, time to see a pattern, a physical check, tests or another professional's view. One questionnaire or an online description is not a full assessment.

Ask what the current explanation is, how sure the doctor is, and what would change it.

Will I be pushed into taking medicine?

You can ask why a medicine is suggested, and you can say no. A good discussion covers the other choices, including waiting. The medicines page answers common questions.

Is what I say kept private?

Yes, with some limits set by law. The limits include a serious risk of harm to you or someone else, and a court order. The rights page lists them.

What should I understand at the end?

You should know the next step, why it is suggested and when it will be reviewed. Ask about the main benefits and burdens. Check what to do about prescriptions, tests or referrals, and what to do if things get worse.

A person explaining what matters to them while a clinician listens.
Bring your questions and what matters to you. Ask for an answer you can use.

If the plan does not make sense, ask for another explanation. You can change your mind later. A full assessment comes with a written summary. After other sessions, you can ask for the plan in writing.

Questions to bring

  • What do I want understood before any plan is made?
  • What would make this conversation easier for me?
  • What are my choices, including waiting?
  • What do I need explained before I leave?

How do I check fees and access?

Check the clinician, the format, the fee and whether the service fits your needs before you book. Ask early if you need care for a child, a specialist assessment or care shared with another doctor.

A person bringing a question to a consultation.
Ask about format, cost and fit before you book. There are no wrong questions.
  • Session length: Sessions are 20 or 30 minutes.
  • Assessments: a full assessment for ADHD, autism or development is two 50-minute sessions, with a written summary. A focused assessment is 30 minutes.
  • Fees: listed on the fees page. If money is tight, talk to us.
  • Online: video consultations across India, by appointment.
  • In person, Mumbai: with Dr. Niharika Reddy, Consultant Psychiatrist, co-founder and clinical lead. She sees people at Trijog, Powai, by appointment. She also consults at Runwal Forests Clinic, Kanjurmarg West, from 1:30 PM to 3:00 PM every day. Walk-ins are welcome; booking ahead is recommended.
  • Languages: English, Hindi, Kannada and Konkani.
  • Replies: we reply within one working day. Weekend messages are answered by Monday.
  • First reply: A brand-new enquiry may get its first reply from our automated assistant. It says so clearly, sticks to basics like fees, timings, and how to find us, and a person takes over from there.
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