Online care
An online psychiatrist consultation at Weave is a video appointment with a Consultant Psychiatrist, from anywhere in India. It suits many concerns, not all. The doctor decides whether video is enough, and Indian telemedicine rules limit some prescriptions.
Reviewed by Dr. Niharika Reddy, Consultant Psychiatrist, and Dr. Wilfred D'souza, Consultant Psychiatrist, on 7 November 2026.
Online care is not for emergencies. In an emergency, a video call can only give first aid advice and point you to care. Get urgent help in person for:
Call 112 or go to the nearest emergency department. See crisis lines.
A video call with a Consultant Psychiatrist, at an agreed time, from a place where you can talk. You join from a phone, tablet or computer with a camera. The call lasts 20 or 30 minutes, whichever length you chose for the appointment.
The doctor asks what has changed, since when, and how daily life is affected. They ask about sleep, physical health, earlier care and any medicines you take. You can have a family member on the call if you want.
By the end you should have an explanation you can use, the choices in plain words, and a clear next step. That step can be a follow-up call, an in-person visit, tests or talking therapy.
The doctor decides whether video is enough. The telemedicine guidelines ask for the same standard of care as in person. If a physical examination is needed, the doctor should not go ahead without one, and may ask for tests or an in-person visit first.
Often yes, within limits set by the Telemedicine Practice Guidelines. A doctor can prescribe online only when they have enough information to make a diagnosis. Some medicines can only be started after a video consultation.
Some medicines can only be added at follow-up after an earlier in-person consultation with that doctor for the same condition.
Some medicines cannot be prescribed through telemedicine at all. These include some medicines used for anxiety, sleep and ADHD. If you take one of these, ask how your care will work.
A first online consultation is one with a new doctor, for a new problem, or after more than six months. An online appointment does not promise any prescription.
A prescription is sent to you as a signed digital copy. If it goes straight to a pharmacy, you must agree, and you choose the pharmacy.
Video suits follow-ups, medicine reviews, talking therapy and many first consultations. Some concerns need the room. An in-person visit fits better when a physical examination is needed, when risk is high, or when a medicine you take cannot be prescribed online.
Children's care, and some full assessments, may need school reports, tests or an in-person session. If you are unsure, say what the concern is and the team will tell you which format the doctor suggests.
Weave sees people in person at Runwal Forests Clinic, Kanjurmarg West, Mumbai, 1:30 to 3 PM every day including Sunday. Online appointments run across India. The fees are the same in both formats.
The fee depends on the length of the appointment, and it is the same online and in person. A quick consult is INR 750. It is a short first conversation, online, to see whether Weave is a good fit.
A 20 minute session is INR 2,200. A 30 minute session is INR 3,000. Both are a full consultation with a Consultant Psychiatrist, and either can be a first visit or a follow-up.
A full assessment is up to two 50-minute sessions and INR 8,500 in total, with a written summary. It is used for ADHD, autism and developmental questions.
The fee is for the consultation itself. Medicines and any tests are separate. Every fee is listed on the fees page.
Message Weave on WhatsApp at +91 7625004229, or use the contact page. Say briefly what you want help with and where you will be during the call. The team confirms the clinician, the length, the fee and the time.
Have these ready: a phone number in case the call drops, your name, age and address, which the guidelines ask the doctor to confirm, a list of the medicines you take, and any earlier reports or prescriptions.
The doctor should tell you their name and qualifications. You can ask for their registration number. Say who else is in the room with you.
You will see one of Weave's two Consultant Psychiatrists. Dr. Niharika Reddy, Consultant Psychiatrist, and Dr. Wilfred D'souza, Consultant Psychiatrist, both consult online across India and in person in Mumbai.
Consultations are in English, Hindi, Kannada or Konkani. Say which language you prefer when you arrange the appointment.
You can ask for a particular clinician. A man who would rather talk to a man can ask for Dr. Wilfred D'souza.
Choose a place where you can talk freely, on a device you control if you can. Tell the doctor if someone may be listening, or if you cannot talk safely about a topic. You can stop the call at any time.
Doctors must keep notes and a log of online consultations, as for any visit. That is different from recording the call. Ask how your records are kept and who can see them.
If you arrange the call yourself, that counts as your consent. If a family member, carer or health worker arranges it for you, your clear consent is needed. You can give it by message, or say it on the call.
Paying for an adult's appointment does not let a relative decide that adult's treatment.
Yes, but a child needs an adult with them on the call. The telemedicine guidelines say a minor can consult online only with an adult whose identity is checked. The Mental Healthcare Act treats anyone under 18 as a minor.
The adult on the call is not automatically the person who can consent to the child's care. A parent or legal guardian usually gives consent, and the child is involved in a way that fits their age.
A child's assessment may also need school reports or an in-person visit. Ask whether the service sees children of that age before you book.
Yes. A second opinion is a fresh look at an existing diagnosis or plan by a Consultant Psychiatrist, online or in person. The psychiatrist reads what you bring and asks about the history so far.
They then set out the options they would consider. These may be the same as your current plan, and that is useful to know too.
Bring your records, such as prescriptions, discharge summaries and test reports. Under the Mental Healthcare Act 2017 you can ask for your basic medical records; a service may hold back a part only in narrow cases, and must tell you.
If you arrange the consultation yourself, that counts as your consent. Weave does not write to your earlier doctor unless you ask us to, or the law or your safety requires it.
A second opinion is an ordinary consultation. A 20 minute session is INR 2,200. A 30 minute session is INR 3,000.
Sources: Telemedicine Practice Guidelines of India 2020, Mental Healthcare Act 2017 on access to records, Greenfield et al. 2021 on patient-initiated second opinions.
Tell us where you will be before you book. The Indian telemedicine guidelines do not cover consultations outside India. Other countries have their own rules for care across borders.
Tell us briefly what you want help with, and where you are. Check the clinician, the format, the fee and whether the service fits your needs. Sessions are 20 or 30 minutes.
Dr. Niharika Reddy is registered with the Maharashtra Medical Council, registration number 2026801900.
Dr. Wilfred D'souza is registered with the Maharashtra Medical Council, registration number 2021/11/8266.
A brand-new enquiry may get its first reply from our automated assistant. It says so clearly, sticks to basics like fees, timings, and how to find us, and a person takes over from there.